Our Service Model
The people we support are part of one of the most marginalised and segregated groups in society. They have often experienced negative life experiences and been subjected to poor previous service provisions which have shrunk their ecosystem.
Our job is to reverse this and to support the person through taking positive risks to widen their world, utilise their strengths, develop new skills and meaningful relationships in their lives.
Building Trust
Firstly, we recognise that trust will often be an issue, particularly when we first start to support someone. To manage this, we create a support team specifically for the person using a matching tool. The matching tool ensures there is compatibility between the Support Worker and supported person.
Person-Centred Recruitment
The supported person (or a representative) will be involved in the recruitment process and have the final say in who is employed. This ensures the support team is truly tailored to individual needs and preferences.
Dedicated Support Team
The support team will be specifically for the person. A significant part of their role will be to build a trusting and meaningful relationship with the person they are supporting. By doing this, the supported person will start to feel much more secure and will be learning how to establish and maintain a relationship. They will also be developing emotions such as empathy.
Expanding Connections
Once the person has developed these skills with the support team, the support team will support the person to meet other people and develop new (non-paid) relationships. We believe in creating pathways to genuine community connections.
🎯Our Barometer for Success
The barometer for success is for the person we support to have friends in his or her life. This represents true integration, belonging, and the formation of genuine, meaningful relationships outside of the support structure.
Ready to Get Started?
After completing the referral form, one of our experienced team members will be in touch. Before we can proceed further, we need to make sure the required information is available to establish whether our model of support would meet your loved one's needs.
We're here to help
Feel free to reach out if you need any assistance with our services. We're here to help!